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At International Airport Summit 2025 which took place in Berlin, Al Titterington reveals the ambitious £76 million investment per year (over 10 years) Birmingham Airport (BHX) is making to become the Midlands’ airport of choice. Discover how BHX is future-proofing its operations by introducing an AI bot to provide essential customer self-service and improve journey flow. Learn about the critical challenges, including managing baggage capacity as contactless borders reduce immigration times by half, and the focus on digitalisation and stakeholder collaboration required to make the entire customer experience “from curb to gate” seamless.
To hear more from and rub shoulders with thought leaders such as Al, make sure you sign up to the 2026 International Airport Summit taking place in Rome!
