Parcel and logistics service provider FedEx Corp. today launched a suite of digital tools designed to help businesses navigate the complexities of international shipping.
The new “Global Trade Navigator” product comes as businesses of all sizes frequently experience challenges when shipping internationally, from understanding duties and taxes to navigating customs requirements and shipment documentation, Memphis-based FedEx said.
For example, according to the 2026 FedEx Small Business Trade Index, 68% of small- and medium-sized businesses regularly see customers surprised by duties at delivery, while 60% report losing revenue through refunds or abandoned purchases.
By addressing those callenges across planning, shipment preparation, checkout, and reporting, FedEx said it enables businesses to reduce the complexity of international shipping.
“International shipping requires businesses to make complex decisions long before a package begins its journey,” said Jason Brenner, senior vice president, digital portfolio, FedEx. “Building on decades of global trade expertise, Global Trade Navigator makes critical trade information and guidance more accessible to businesses as they grow internationally. The result is fewer surprises and a more predictable experience for businesses and consumers.”
