Randstad points to growing skills gap as humans adopt AI

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Robots and automation will not replace humans in the workforce in 2026, but rather will contribute to a growing skills gap, according to a report from human resources (HR) service provider Randstad USA.

And that trend can be measured already. Randstad found that while the majority of workers are ready to adopt AI (78%), almost half (46%) are unconvinced their employer will invest in AI/Tech learning to prepare them for this transition. Furthermore, 47% of workers state they would leave their job if no AI-related training is offered—a jump of 22 points in a single year.

“We are entering the era of human convergence with technology,” Greg Dyer, Chief Commercial Officer of Randstad US, said in a release. “The true limit of digital transformation is no longer technological, but human. In 2026, the most sought-after talent will be those capable of combining strategic judgment with the power of AI.”

Randstad said its research has revealed four major trends which will define the 2026 U.S. labor market:

  1. AI as the new standard: the new currency of employment. The question is no longer if AI will transform work, but how workers can keep up. Data experts, analysts, and AI specialists are becoming essential to deploying digital transformation. Companies that fail to offer continuous learning paths risk accelerating their turnover rates, as employees now demand a genuine technological development plan.
  2. The operational renaissance: blue-collar is the new digital. While the tech sector stabilizes, demand is exploding in skilled trades and operational roles. The construction and manufacturing sectors are facing a massive retirement wave, creating a critical need to fill essential roles across the country. In retail and services, while technology handles automation, humans drive loyalty: customer experience, team management, and interpersonal skills are becoming critical competencies.
  3. The new social contract: redefining the return to office. The “remote vs. office” debate is giving way to a new reality: control over one’s time is the number one competitive advantage. Fully remote work is increasing in data and AI functions, while field roles are focusing on schedule flexibility. With work-life balance (51.3%) running neck-and-neck with salary (51.9%) in candidate priorities, employers must rethink their organizational models to attract talent.
  4. The generational clash: experience becomes a scarce resource. Young workers are struggling to enter the market, with entry-level roles dropping by 29% globally. Simultaneously, experienced talent in technology, data, and analytics is becoming indispensable—not just to accelerate transformation, but to ensure its strategic management. In 2026, the limit to AI growth will not be tools or investment, but the availability of talent capable of orchestrating adoption at scale.



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