Freight management software provider Banyan Technology has launched an AI-powered tool designed to identify shipments likely to miss expected delivery timing before a service failure occurs.
The tool expands Banyan’s predictive freight intelligence with the launch of Deliveries at Risk, the Cleveland-based company said.
The new capability evaluates incoming shipment tracking updates using current location, destination information, expected delivery timing, and destination dock close time to predict the likelihood of an on-time arrival. Shipments that fall below the established confidence threshold are automatically identified as “At Risk”, helping transportation teams focus on potential exceptions before they become late deliveries.
By automatically evaluating new tracking information, Deliveries at Risk helps reduce the need for transportation teams to manually monitor every shipment. Instead, teams can focus on freight most likely to require intervention and use AI-assisted workflows to help determine and execute the appropriate next steps, from Carrier follow-up and customer communication to delivery planning and service recovery.
“Transportation teams have more data available to them than ever, but the real value comes from turning that data into better, more proactive decisions,” Banyan CEO Brian Smith said in a release. “Our focus is on building intelligence into freight management so clients can identify opportunities faster, reduce manual work and take action with greater confidence.”
