As freight theft rates continue to soar, the parcel and logistics provider FedEx Corp. today introduced a service that adds extra security for high-value and sensitive shipments.
The Memphis-based company said “FedEx Authenticated Delivery” is a new premium delivery option that provides greater confidence for select shipments. The new service expands the FedEx Proof of Delivery portfolio with a secure digital verification process. That makes it particularly well-suited for shipments where added security is especially important, including luxury goods, electronics, healthcare, aerospace, collectibles, and other high-value items, the company said.
Available for eligible residential and commercial shipments in the U.S. and Canada, the service uses secure QR code authentication to help ensure packages are released only to an authorized recipient, helping protect those eligible shipments from fraud and theft.
Specifically, when a shipper selects FedEx Authenticated Delivery for an eligible shipment, the recipient receives a unique QR code and delivery instructions through FedEx notifications. At delivery, a recipient with the QR code must be present and provide it to the FedEx driver for scanning and validation before the package can be released. No physical signature is required.
“The future of delivery isn’t just moving packages quickly. It’s about building greater trust throughout the delivery process,” said Neil Gibson, senior vice president, global customer experience, FedEx. “FedEx Authenticated Delivery reflects our continued commitment to helping customers protect what matters most while creating more trusted and connected delivery experiences.”
